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Shipping & Returns

Prepper Supplies

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Shipping & Returns

Your satisfaction is very important to us. That's why every item we sell is carefully tested and inspected before we ship to you, however,

All Sales Are Final. No Returns. No Refunds.

If an item is damaged, file a claim immediately with the carrier, i.e. UPS, USPS.

HOW TO ORDER: Order by mail, online, phone, e-mail or in person. Our toll-free order number is 1-800-321-2900; for customer service or general information, call 360-458-6778.

PAYMENT: Online Orders of most items will require a customer service representative to call and confirm order total and shipping charges by phone.

Credit cards are accepted (VISA/MC).

SHIPPING INFORMATION: We ship the best way possible. We use UPS, parcel post and common carrier (truck). Please include a street address for UPS and truck deliveries. Heavy orders (like grains) go by truck, Please call for rates to you. Overnight and 2nd day shipping available on some items. Check with Customer Service at 360-458-6778.